Wednesday 11 April 2012

The unnatural helpfulness of the Japanese



As an independent pure blooded northerner, being overly mothered is not something I am accustomed, or ever wish to grow accustomed to.

Having been warned that Japanese people are helpful, sometimes too helpful, I was on my guard.

Nothing could prepare me for the general public’s innate impulsion to offer their assistance with pretty much everything, to levels incomprehensible to those back on home turf.

Having spent the previous two years living in London, where the extent of friendliness stemmed to the man in Starbucks begrudgingly making me a new coffee after shouting at me because he'd botched up my order in the first place, I was taken aback by this unfathomable desire to assist.   

Alighting the bus in Hiroshima city centre in my first hour on the Orient, laden with a rucksack and two suitcases large enough to conceal a family of evacuees, the proceeding course of events set the precedence for the year to come.

Accompanied by Scott and Lucy, who I had met in the customs queue, an unfamiliar trio was stranded at an unfamiliar bus stop with no idea which way to head. Lost in a sprawling non-English speaking metropolis, our collaborated mental Japanese phrasebook was limited and incoherent to the various city dwellers who did their best to assist regardless.

Beginning to fear a night, if not longer, co-habiting the doorway of McDonalds with the Hiroshima homeless, it was in our hour of need that a miracle occurred.

A businessman, accompanied by his three drunken employees appeared to us.

Putting their collective beer tinted grasp of English together, they decoded what others had found un-decodable to realize our plight.

We had been saved.

Expecting at most a hand-drawn map, we were surprised to find three of the quartet slink away, waving enthusiastically at their remaining colleague and our nominated Samaritan for the night. The plight of the foreigners had become a shackle around his neck.

Ignoring my objections, he took the heaviest of my suitcases, trundling off down the street, with us following hot on his heels.

Anywhere else in the world wandering off down dark alleyways with a stranger, who has possession of half of your vital belongings for the coming year, may be viewed as slightly irresponsible. In Japan, wisely or not, we felt no threat.

A good 20 minutes later the Comfort Hotel appeared on the horizon. We thanked him graciously, making failed attempts to retrieve my suitcase, but he soldiered on, right up to the entrance before bowing countless times. As we edged into the building he continued to smile and wave.

Japanese hotel lifts are not custom made for three suitcase laden westerners. Despite our best attempts to board, the doors slammed repeatedly, squashing our bags, various body parts and at one point almost decapitating Scott, which wouldn’t have been such a bad thing.

All the while the Samaritan continued to observe, still smiling and waving with the same level of unnatural enthusiasm.

After watching our ridiculous display for a minute or so longer, he ceased waving and entered the hotel lobby to assist, mastering the art of packing westerners into a claustrophobic lift remarkably well.

As the doors closed, he continued to wave and cheer through the glass until we were safely out of sight and mind.

This first impression is typical of Japanese culture. Despite their best efforts, the more I tell them I don’t understand what they’re saying, the more animated and fast paced their Japanese becomes, utterly oblivious to my growing confusion.

In restaurants I try my best and order something I can pronounce. But their need to ensure what is served up is exactly what the customer asks for usually has detrimental results.

And so as they continue to ask question after question, with the speed of a speed addict, my coping mechanism is to say “Hai,” (yes) to everything until the gibberish ceases.

“Hai-ing” to everything invariably saw the Udon, pizza, gyoza, tempura, sushi, whatever it was I thought I was ordering transforming into fried chicken.

Always fried chicken.

Another time I pointed at a delicious looking stir-fry a lady on another table was eating. With a nod of acknowledgement, the waitress trotted off and ten minutes later, I’m served fried chicken.

Sometimes upon spying a foreigner restaurant staff are so eager to please that they develop an unnerving ability to appear out of nowhere, eyes like saucers and milimetres from your face before you’ve even had chance to sit down. They sit in wait, despite it being glaringly obvious that you haven’t opened the menu, let alone attempted to decode the gibberish that lies within.

Before learning how to say “wait a minute”, this saw us falling into a wild and panicked frenzy, pointing randomly at the menu and hoping for the best.

And the best was always fried chicken.

After a month the day came when I felt confident to put my Hiragana and Katana into practice. Excited to try out my newfound ability, I proudly ordered us a pepperoni pizza.

I had never felt so liberated.

Reading the Japanese alphabets had opened up endless possibilities.

We were served garlic pasta.

At least it was a variation on fried chicken.

A prime example of their inability to comprehend that we don’t comprehend was my first expedition on the toll road.

With no barrier I was unaware that I had to stop and collect a ticket at the start of the journey. This lead to an unfortunate encounter at the end as the ticket guard smiled and spoke at rapid rates. I shook my head and repeated “Watashi wa Nihongo ga wakarimasen” (I don’t understand Japanese). But still he continued, gesturing wildly and smiling like a man possessed.

A coping mechanism at times of immense frustration like these is to respond in English, uttering all sorts of socially unacceptable phrases, lessening the blows of frustration and allowing the perpetrator to survive their brief encounter with Ellie May unscathed.

On a night out in Osaka we stumbled out of a karaoke bar at around midnight. With the night still young on our first visit to one of the most popular Japanese cities, we collared an unsuspecting couple, asking them if they could recommend a good place to go.

Again no maps, no directions, they insisted: “We will take you somewhere.”

Ten minutes later we’re sat in their friend's bar, drinking cocktails and playing cards as we muddle through stilted conversation, an ability greatly assisted by the streams of free alcohol.

Already full from an earlier meal of chicken parts, ovary, liver (which was decidedly fluffy) and unidentifiable entrails, we had no stomach for the tray of octopus balls covered in a sweet, tar-like substance that the chef kindly cooked up as a free treat for his new western friends.

And so Lucy’s handbag became a smuggling vessel for inedible fish parts.

Out for a bite to eat in my friend Johnny's non-entity of a town, Hokubo, it transpired that 7 o’clock on a Friday evening was an unreasonable time to expect to find an open restaurant. Not helped by the fact that, as neither of us can read Kanji, attempts to walk into somewhere which ‘looks’ like it might be a restaurant could well see us charged with breaking and entering, followed by inevitable deportation.

However we did manage to spy through the curtains of one shop and took the plunge. Entering an empty restaurant we were greeted by a couple who defied the laws of death by old age. The wise pair stared and gibbered as we asked what time they closed and made eating gestures.

In return the man, living proof that Yoda does exist, scurried off into the back room. He re-emerged brandishing two large oranges and, handing us one each, showed us out of the door while making wild eating and driving gestures.

And so we drove.
And drove
And drove

For half and hour or more before deciding to abort mission and u-turn home. It was at this turning point that, like the moment Mary and Joseph were accepted at the stable, it appeared. A lowly shack standing proud and erect amid a mountainous wasteland.

Excitement overcame us. We parked, entered, and, with a floor like a teenaged rock club, struggled to the nearest table with shoes intact. Sitting down the tables were no better, years of grease and spilt beer forming a sticky varnish-like coating.

The waitress approached immediately, staring at us expectantly as we prised open the menu. When we thought things couldn’t possibly get better, out of nowhere a guardian angel appeared by Johnny's shoulder.

“Johnny?” he asked.

With Johnny too embarrassed to ask who the friendly stranger was, we allowed him to help us order and engaged him conversation for quite some time until beer allowed us to confirm his identity.

He was in fact the rent-a-car assistant who had delivered Johnny’s set of wheels a few days earlier.

I cannot remember the names of my fellow teachers, the students or even some of my closest friends. Yet this man, who’s name ironically escapes me, can remember Johnny following a quick exchange of keys.

And so our evening was saved by a man I cannot remember and his idiot friend, Honda, who’s only knowledge of the English language was to shout,
“My name is Honda” every so often and do an impression of a motorbike.

The kindly angel even ordered us a taxi home so we could both drink. But it didn’t stop there, he got in the cab with us to direct the way back to Johnny’s apartment before finally wishing us a goodnight.

In my final week on the orient the taxi driver taking me home from school for the last time searched his front seat in excitement before sacrificing his can of coffee as a leaving present from him to me.

Wiping a tear from my eye I reflected on not just the kindness of this stranger but the entire nation his small but selfless act represented. 

A nation it is impossible not to fall in love with.